Delivery & Returns
Delivery
At Souvent-Ici, each product is thoughtfully prepared with care and intention.
Our skincare is produced in small batches and prepared to order, allowing us to maintain quality while minimising unnecessary waste.
As a result, delivery may take a little longer than standard retail shipping.
Estimated delivery time:
7-10 business days.
We believe that good things deserve time — and we thank you for your patience as part of our conscious approach to skincare.
Returns
We hope you love your Souvent-Ici products. If for any reason you change your mind, you may return your order within 14 days of receiving it.
Returned items must be:
- Unused
- Unopened
- In their original packaging
Return shipping costs are the responsibility of the customer.
To initiate a return, please contact us at Info@souvent-ici.com before sending your item back. We will be happy to assist you.