Delivery & Returns

Delivery

At Souvent-Ici, each product is thoughtfully prepared with care and intention.
Our skincare is produced in small batches and prepared to order, allowing us to maintain quality while minimising unnecessary waste.

As a result, delivery may take a little longer than standard retail shipping.

Estimated delivery time:
7-10 business days.

We believe that good things deserve time — and we thank you for your patience as part of our conscious approach to skincare.


Returns

We hope you love your Souvent-Ici products. If for any reason you change your mind, you may return your order within 14 days of receiving it.

Returned items must be:

- Unused 

- Unopened

- In their original packaging

Return shipping costs are the responsibility of the customer.

To initiate a return, please contact us at Info@souvent-ici.com before sending your item back. We will be happy to assist you.